Tag Archives: candidate

Call Center Staffing Agency: The Best Candidate is Always within Reach


It’s no secret that one of the most challenging facets of call center management is finding and retaining the right people for the job. The industry features one of the highest turnover rates in the country, meaning recruiters often have to filter through a high volume of applications.
Certain factors like a restrictive pool of quality applicants and the specialized job requirements compound the already challenging process of hiring. After all, while academic qualifications and vocational skills are important, excellent communication, resourcefulness and management ability or potential are much more in demand.
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