Call Center Jobs: Identifying Candidates with the Needed People Skills

Today’s job market is competitive, and while specialized skills are preferred by each industry, employers look for “soft skills” in almost all of their hires. In a survey conducted on 400 U.S. employers, the respondents were asked which skills they deem as “must-haves” for rookie workforce entrants. The top four replies were: work ethic, oral and written communications, teamwork, and problem solving aptitude.


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s